Encounter the Difference

NZ CA is an association of independent Chartered Accounting firms, proactively working together for the benefit of our clients.

Managing Change

Published: 23rd July 2020

Author: Smart-Train

Published in: Trialbalance, Issue 71

If you were coach of the All Blacks or the Silver Ferns and you suffered a major defeat or setback, would you increase or decrease your training for your team?

We have all suffered a major defeat or setback with COVID 19 and now we must pick our team up and get back into the game. Sadly, one of the first things cut during times like this is the training budget. We saw it with the 1987 Crash and the global financial crisis. Cutting the training budget when things get tough is as crazy as saying to a sports team “we’ve suffered a defeat, so we’re cutting training sessions and hoping we will recover”.

Smart managers will manage the change. They will assess their entire operation, not just the aspects that are immediate costs, or easy to cut. They will think about what they want to achieve and where they want to be in the future and determine what they will need to do to get there. They will take control rather than let the situation control them. Smart managers know that they will need to maintain and continue to develop their people and the skills they have in order, to thrive.

So, ask yourself:

1 Have I ensured everyone knows what is now expected after the lockdown to ensure their jobs and the business are secure?
2 Have I met with each individual to ensure they know their responsibilities and tasks, how they are measured and what is the minimum level of performance now required?
3 Am I facilitating regular training to ensure the staff know exactly how to do what I want them to do?
4 Have I conducted one-to-one coaching to check that they know how to put the training given into practice in their daily activities?
5 Have I confronted the poor performers and redirected them back to top level performance?

History has taught us to recognise that many companies will fail after COVID19, but had they asked these questions, maybe they would still be here today.

 

  • Auckland
  • Bay of Plenty
  • Canterbury
  • East Coast
  • Hawke's Bay
  • Manawatu/Wanganui
  • Nelson/Marlborough
  • Northland
  • Otago
  • Southland
  • Taranaki
  • Waikato
  • Wairarapa
  • Wellington
  • West Coast

RSM New Zealand Group

RSM consists of three New Zealand member firms of the global international audit, tax and consulting group.  RSM NZ is represented by three local, long standing firms in New Zealand, RSM New Zealand (Auckland) Limited and RSM New Zealand (Auckland North) Limited and specialist audit and assurance firm RSM Hayes Audit. The legacy of the representative firms spans over 70 years in Auckland and offer local knowledge and worldwide connections which allow us to provide the best possible resources for our clients.

RSM provides a full range of accounting and advisory services and we are committed to helping you grow your business. As well as what you would expect from your accountant, we also provide specialist services in Audit, Tax and Business Consultancy to clients across a diversity of industry sectors.

As a firm we provide strong service benefits to our clients. Our simple structure enhances business efficiencies and underpins our client focused culture, ensuring ready access to our partners and senior team members.

We seek to bring you the best of both worlds. Expert local experience combined with the sixth largest international accounting network of independent audit, tax and advisory firms.

Region: Auckland

Phone: 0800 774 623

Focus Chartered Accountants

At Focus we believe that the Chartered Accountant of today is judged by the way in which they work with their clients to provide creative and creditable solutions to their business needs.  To do this successfully they must be a proactive member of their clients' business teams, and be prepared to dissolve the boundaries and limitations of traditional accounting work and thinking.

Region: Bay of Plenty

Phone: 0800 362 872

Martin Wakefield

At Martin Wakefield we pride ourselves in being friendly, accessible accounting specialists who make it our business to make your business more successful.

By helping our clients to succeed, we are able to continue to grow our client base and expertise in the many areas in which we excel.

Region: Canterbury

Phone: 03 687 7122

No firms in East Coast

BM Accounting Ltd

BM recognise that different people need different things from their accountants depending on where they are in the business life cycle. Whether you are just starting out, are established in business or ready to retire we have the knowledge and expertise to support you. Similarly our dealings with a wide variety of industries and professionals help us to understand that everyone's requirements are unique.

Region: Hawke's Bay

Phone: 06 876 7159

Naylor Lawrence

At NLA we believe that a good accountant will ensure your compliance and tax is completed to standard and on time. However, a great accountant will take the time to understand your vision for growing your business and help you plan the journey to achieve it. With some checks along the way!

Our team has the expertise to assist your business, whether it’s big or small, just starting out, or needing some fine tuning. We don’t just offer services – we offer personalised solutions for each of our clients.

Region: Manawatu/Wanganui

Phone: 06 357 0640

Wallace Diack Chartered Accountants Ltd

With over 50 years combined experience in New Zealand, Wallace Diack is committed to providing a comprehensive range of practical accounting services for today's economic environment that help you realise your goals.

We appreciate that selecting a firm to entrust with your accounting requirements is an important decision, intensified by rapid economic changes, increases in competitive pressures, and resource availability. With our benchmarking, cash flow forecasting, and other tools, Wallace Diack is well placed to help you make an informed decision.

Region: Nelson/Marlborough

Phone: (03) 578 7389

Whitelaw Weber Limited

Whitelaw Weber is the largest business advisory and accountancy firm in New Zealand's Far North. They have had the pleasure of working with hundreds of businesses and families for more years than they care to remember.

They have a large team of accountants and business specialists based in offices in Kaikohe, Kaitaia and Kerikeri. Their expert hubs consist of the following;

  • Technology, systems and processes
  • Business consultancy and marketing
  • Financial and investment planning
  • Compliance and administration

Region: Northland

Phone: (09) 407 7117

G S McLauchlan & Co

GSM is a Dunedin based Business Advisory and Chartered Accountancy practice founded in 1957. 

GSM pride themselves on our specialist knowledge, our ability to keep fresh in today's ever changing environment

Region: Otago

Phone: 03 477 8192

McIntyre Dick Limited

McIntyre Dick is a vibrant, driven, and people focused firm of Business Advisors and Chartered Accountants leading the industry in Southland, New Zealand. They’re dedicated to delivering exceptional service and strive to put time, mind and money back in their clients’ hands.

Region: Southland

Phone: 03 211 0801

Harris Taylor Limited

The Accountancy world is constantly changing and highly competitive. At Harris Taylor their challenge is to stay ahead of the competition by providing the best possible service, whilst ensuring that client satisfaction remains our primary motivation and ultimate goal.

Region: Taranaki

Phone: 06 278 5058

Vazey Child Limited


The first thing you will notice when you work with Vazey Child is their approach. It is in the analysis and advice, the understanding of your business and a focus on adding value that is where they excel. It’s why they exist, and it’s why their clients enjoy working with them.

Region: Waikato

Phone: (07) 838 2169

Southey Sayer

Offering a full range of accounting and business development services, tailored to meet the needs of each individual client. The wide range of expertise and experience within the firm is shared amongst the partners and their teams for their clients benefit. Services and products offered are fully flexible there will be no expectation to conform to a certain product or pricing structure.

Region: Wairarapa

Phone: (06) 370 0811

GCOL Chartered Accountants

GCOL Chartered Accountants, can trace its history back to 1966. Over the years it has undergone several name changes and based itself at several locations around the Hutt Valley. With all the changes over the space of forty plus years we have always retained the fundamental principles of honesty and integrity.

Region: Wellington

Phone: 04 939 1975

Marshall & Heaphy Limited

Central to the culture of the team that has been developed over their history, is the belief that successful and sustainable businesses are the backbone for the West Coast community. Great businesses create jobs, keeping people and family together on the Coast, building a sustainable community.

Region: West Coast

Phone: 03 768 7186